What we are doing to keep you & us safe
Important information about lockdown restrictions in our Melbourne - Thornbury Clinic
UPDATE: We are able to see patients for face-to-face services for a broader range of treatments such as:
- pain management
- to prevent a deterioration in functional independence
- to prevent an escalation in care needs
- to prevent an increase in frequency of treatment needed
- to prevent an increased need for prescription medication due to an increase in pain
- for assessment and diagnostic purposes for those people whose care has been delayed during stage 4 restrictions, and further delay would likely result in deterioration
- to decrease requirement for specialist input or review
- to prevent a substantial increase to anticipated recovery time associated with a delay in receiving services
- To prevent a significant change OR deterioration in your ability to function in your daily life
- Remain living within your own home
Your health and safety is important to us
In these difficult times and the increasing spread of COVID-19, we at Muna are placing the health and safety of all those that we interact with as the utmost importance.
We will stay open and continue to look after our patient’s needs, with strict hygiene standards and additional procedures that have been taken into place across our clinics to protect practitioners, clients as well as our wider community.
Along with our precautionary cleaning measures, we have also emphasised to our own staff the importance of monitoring their own health and to stay at home if there is even a slight concern for their well-being. Likewise, we ask of all our client if you are not feeling 100% to please stay at home. If you have any of the following symptoms please let us know immediately:
- Fever, sweats or chills
- Coughs, colds, sneezing or a runny nose
Some of our procedures we have in place to keep you and us safe:
- You will receive a COVID health screen link via your email reminder and SMS reminder
- Due to the smaller reception area, we ask patients in Thornbury to wait outside before being admitted by their osteopath
- Upon entry all patients will be screened via an infrared thermometer and asked to wash their hands with soap and water or alcohol based hand wash in front of their osteopath
- Each treatment room is scrubbed with an alcohol based cleaner prior to your treatment.
- Please allow your osteopath to open and close all doors for you.
If you have any questions or concerns, please do not hesitance to get in touch – we are here for you!